Return Policy

At TechnoSport, we are committed to providing a hassle-free shopping experience. If you are not completely satisfied with your purchase, you may return eligible products in accordance with the policy below.

Return Eligibility

Return requests must be raised within 7 days from the date of delivery.

We currently do not offer exchanges or replacements. Only returns are accepted for eligible products.

Products must be returned in their original condition, unused, unwashed, unaltered, with all original tags attached and in their original packaging.

Returns that do not meet the above conditions, including products that are damaged after delivery, washed, worn, altered, missing tags, or without original packaging, may be rejected.

Products marked "Not Eligible for Return" on the product page cannot be returned.

Gift items, clearance sale products, promotional products, and customized products are not eligible for return unless they are received in a damaged, defective, or incorrect condition.

How to Raise a Return Request

You can initiate a return from the My Orders section of your TechnoSport account.

Return Pickup

Free reverse pickup is available for all eligible returns in locations where our logistics partners provide reverse pickup services.

For certain pin codes where reverse pickup is unavailable due to serviceability limitations or other operational constraints, a Self-Ship option will be displayed when you raise your return request through the My Orders section.

If the Self-Ship option is displayed, you will be provided with the return address and instructions to ship the product to our Returns Desk.

Please ensure the product is securely packed with all original tags, labels, and packaging intact. We recommend using a reliable courier service with shipment tracking.

During the Self-Ship return process, you will be required to provide your bank account details to enable reimbursement of eligible self-shipping charges in accordance with our Self-Shipping Policy.

Please retain the courier receipt and tracking details until your return and courier charge reimbursement have been successfully processed.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please raise a return request within the return window and upload clear photographs of: the product, the damage or defect, and the product packaging (where applicable).

Our team may request additional information, if required, to process your request.

Refund Policy

Refunds are processed based on the payment method used for the order.

Eligible Returns

For most eligible returns, refunds are initiated immediately after the product has been successfully picked up by our logistics partner.

However, for certain orders, customers, or pin codes identified through our fraud prevention process, refunds will be initiated only after the returned product reaches our warehouse and successfully passes the quality inspection.

For self-shipped returns, refunds are initiated only after the returned product reaches our warehouse and passes the quality inspection. Instant refunds after pickup are not applicable for self-shipped returns.

Once a refund is initiated, the amount will be credited within 3–5 business days, depending on your bank or payment service provider.

Refund Mode

Prepaid Orders

Refunds will be processed to the original payment method used for placing the order.

Cash on Delivery (COD) Orders

Refunds will be processed to the bank account provided while raising the return request. Customers are responsible for providing accurate bank account details.

Shipping & COD Charges

We offer free shipping on all forward orders.

If a COD convenience charge was collected while placing the order, the COD convenience charge is non-refundable and will be deducted from the refund amount.

Gift Card Purchases

If an order is paid fully or partially using a Gift Card, the refund corresponding to the Gift Card payment will be credited back to the same Gift Card. Any eligible amount paid through another payment method will be refunded to the original payment source.

Self-Shipping Reimbursement

Where a Self-Ship return is applicable:

Self-shipping charges for standard customer-initiated returns will be reimbursed in accordance with our Self-Shipping Policy, subject to the applicable reimbursement limit.

If the return is due to a defective, damaged, incorrect, or wrongly shipped product, the actual courier charges will be reimbursed as per the Self-Shipping Policy.

Courier charge reimbursement is processed only after the returned product successfully passes the quality inspection.

Quality Inspection

All returned products are subject to verification.

If a returned product fails the quality inspection or does not satisfy the return eligibility criteria, the return may be rejected. In such cases, no refund or reimbursement will be processed.

Customer Responsibilities

Customers are requested to:

Pack the product securely before handing it over to the pickup partner or courier.

Retain the order invoice or order confirmation for verification, if requested.

Hand over only the item(s) approved for return.

Ensure all original tags, labels, and packaging are included.

Need Help?

For any questions regarding returns or refunds, please contact our Customer Support team.

Email: contact@technosport.in

Phone: 044-40114388 / 044-40114353

Customer Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM (excluding public holidays).